It Doesn’t Matter How Much You Know About A Problem If You’re Not Helping Solve It

A guy on our moving crew got fired before the move even started. From the moment the crew arrived and began the Herculean task of  wedging a 100 foot semi truck into a narrow, car-lined city avenue, this individual was announcing to all who would listen that he knew this would happen. He knew this neighborhood was going to be a problem, because he grew up here and went to school here, and he knows how small all the streets are. He knew it. His colleagues, me, every passing pedestrian: he made sure everyone knew just how much he knew.

Meanwhile, the driver of the truck was examining angles. His three other associates were giving directions. I was knocking on neighbors’ doors trying to find the owner of a white Audi SUV parked in the way. Even a passing neighbor took a picture of the car and uploaded it to the neighborhood Facebook page trying to find the owner. Everyone was contributing to a solution except the person who, to hear him tell it, knew the most about the problem.

Then he was on his boss’s phone. Then he was yelling, “This is bullsh**!” into his  boss’s phone. Then he was handing his boss’s phone back and saying goodbye to the rest of the crew. Then he was gone. I learned later in the day that he’d been fired for an incident that had occurred days before on another job.

I would never find relief in a person losing their job, but I take no joy in working with people who describe problems but don’t contribute to a fix.



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