It isn’t a question of calm vs. panicked. Inappropriate calm and inappropriate panic are both harmful in their own ways. There is a time for every season . . . including panic.
No, the question is more about awareness vs. mindlessness. If we can keep aware, first of our own internal processes–our emotions, our bodies, our thoughts–and then of the state of those around us, those we seek to serve, we will be on much surer footing than if we react, react, react and never stop to inquire.
In this moment, inquiry is just as valuable as declaration