I had a conversation with someone recently in which the person addressed me by name repeatedly. Every time he did it, I snapped to attention. I even started to feel self-conscious.
I was being called by name, and it changed the nature of our conversation. It changed me–from some vague entity on the other end of a chat line into a human being with a name.
Try this in your conversations today. At least once in every conversation, address the person you’re speaking to by name. See what it does for them.
I bet it will be good.
(h/t to Ashley Goff and God of The Sparrow)