If you’re trying to tell me about your experience and I’m offering theological precepts or Bible verses in response, then I’m not really hearing you. It is so much harder to receive another’s testimony than it is to give our own moral guidance.
When it comes to disputed questions and the complex issues of faith, I have been converted by testimony. Bible quotations and theological constructs like “natural order” and “general revelation” tucked cogently inside arguments, on the other hand, move me to defensiveness. They’re informative but not persuasive.
Informing your testimony with Scripture and theology is one thing. Using those things to hide from your experience and–worse–to avoid mine is another.